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This book introduces a fuzzy classification approach, which combines relational databases with fuzzy logic for more effective and powerful customer relationship management (CRM). It shows the benefits of a fuzzy classification in contrast to the traditional sharp evaluation of customers for the acquisition, retention and recovery of customers in online shops. The book starts with a presentation of the basic concepts, fuzzy set theory, and the combination of relational databases and fuzzy classification. In its second part, it focuses on the customer perspective, detailing the central concepts of CRM, its theoretical constructs and aspects of analytical, operational and collaborative CRM.
It juxtaposes fuzzy and sharp customer classes and shows the implications for customer positioning, mass customization, personalization, customer assessment and controlling. Finally, the book presents the application and implementation of the concepts in online shops. A detailed case study presents the application and a separate chapter introduces the fuzzy Classification Query Language (fCQL) toolkit for implementing these concepts. In its appendix the book lists the fuzzy set operators and the query language’s grammar.

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Internationally renowned as an exciting guide to unknown peoples and places, Norwegian Carl Lumholtz was a Victorian-era explorer, anthropologist, natural scientist, writer, and photographer who worked in Australia, Mexico, and Borneo. His photographs of the Tarahumara, Huichol, Cora, Tepehuan, Southern Pima, and Tohono O’odham tribes of Mexico and southwest Arizona were among the very first taken of these cultures and still provide the best photographic record of them at the turn of the twentieth century. Lumholtz published his photographs in several books, including Unknown Mexico and New Trails in Mexico, but, because photographic publishing was then in its infancy, most of the images were poorly printed, badly cropped, or reworked by “illustrators” using crude techniques.

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2018 release from Woodsmith: new digital True PDF Woodsmith Custom Woodworking Series!

The Custom Woodworking series gives you much more
than other woodworking project books. You get the
most complete plans anywhere, plus unique design,
materials and joinery options to fit YOUR individual needs

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Cape of Torments, first published in 1983, is a detailed examination of slavery in the Colony of the Cape of Good Hope. It describes the reactions of the slaves to their conditions of slavery, concentrating on those aspects of their lives which their masters considered criminal, and above all on the large numbers of occasions when slaves ran away in an attempt to start a new life elsewhere. The book examines Cape society and slave organization; the complex relations between slaves and the other groups of population at the Cape – Khoisan, Xhosa, Sotho-Tswana, Dutch East India Co servants and sailors – and the opportunities for escape; major uprisings and rebellions. The major theme of the book is the extent to which the Cape slaves were able to build a culture of their own, and the legacy of slavery to their descendants in modern South Africa.

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Want to be thinner, happier, healthier and less stressed? Welcome to Woman’s World! Every page of this top-selling magazine is packed with great ideas for making your week easier and more fun! You’ll find the latest weight-loss breakthroughs, easy money-saving tricks, mouthwatering recipes, inspiring real-life stories, family fun, and expert advice to help you live longer and look and feel your best!

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True West captures the spirit of the West with authenticity, personality and humor by providing a necessary link from our history to our past.

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Time Magazine International Edition is the go-to news magazine for what is happening around the globe. You can rely on TIME’s award winning journalists for analysis and insight into the latest developments in politics, business, health, science, society and entertainment.

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